Caritas Baobab User Guides

Knowledge is like a Baobab tree - one persons arms are not enough to encompass it

Please find below user guides for the different modules within the new platform. These are only available in English at present. French and Spanish versions are to follow soon.  To be notified of their release please email

Getting started – 5 Key tasks

This document gives you 5 KEY TASKS to help with:-

  1. Edit your profile, upload a profile picture
  2. Connect your account to your social media account to help with future login
  3. How to follow a Working Group
  4. How to subscribe to specific update
  5. How to find your organisation’s page

We recommend that you introduce yourself to Baobab by competing the above .

Download here.

Platform overview – User profiles and settings

Key content within this document relates to your profile, editing your profile and how to access information relating to your organisation. This is followed by a brief introduction to the different areas and functionality within Baobab.

Download here.

Updates and Members

This section explains how to manage and navigate the Updates and Members section of the site. Key information with this document explains how to ‘Subscribe’ for specific content and updates relevant or of interest to you.

Download here.

Files and Documents

Baobab has a sophisticated file management system. This document details how Baobab manages files, how to access, download, edit and upload files.

Download here.


An overview of the Events section detailing  an explanation of how tojoin, create and manage events

Download here.

Working Groups

Working groups are areas where teams can work on specific projects and files. You can discuss within the whole project or within specific posts or section. Most working groups are ‘closed’. To join a working group please contact the Group Administrator for within “Join a Working Group.

Download here.

Discussion Rooms

Discussion rooms are an alternative forum facility where you can discuss a project or topic with other users of the site. They allow you to create events within the discussion room and create and assign tasks to users, upload files and store links and notes.

Note: You will need to contact an administrator to ask to create your own discussion group

Download here.

Contact the Baobab team

Francesca Frezza

Caritas Internationalis secretariat:
Palazzo San Calisto
Vatican City State